Frequently Asked Questions

How long will it take to receive my order?

All products are made to order. Orders are typically processed within 2–5 business days and delivered within 5–10 business days across India.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking link via email or SMS.

Do you accept returns or exchanges?

Since each item is made especially for you, we currently do not accept returns or exchanges unless the product arrives damaged, defective, or incorrect.

What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order at hello@povclub.in with your order number and clear photos of the issue. We'll work to resolve it as quickly as possible.

How do I choose the right size?

Each product page includes a detailed size guide. If you're between sizes, we recommend sizing up for a more relaxed fit.

Do you offer Cash on Delivery (COD)?

Payment options available at checkout will be displayed during the ordering process. Availability may vary based on location.

How can I contact you?

You can reach us anytime at hello@povclub.in. We aim to respond within 24–48 business hours.